Shipping Policy

Shipping Policy for Solstice Haven

Welcome to Solstice Haven! We aim to deliver your purchases promptly and ensure a smooth shopping experience. Below is our shipping policy:

Order Processing Time

  • Orders are processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email.

  • You will be notified via email once your order has shipped.

Shipping Rates and Delivery Estimates

Shipping fees will be calculated and displayed during checkout. Delivery estimates depend on the shipping method selected:

  • Standard Shipping: 3-7 business days

  • Express Shipping: 2-3 business days

Please note: Delivery times are estimates and not guaranteed, as delays may occur due to unforeseen circumstances.

Domestic Shipping

We ship to all U.S. states, including Alaska, Hawaii, and U.S. territories. Additional fees may apply for remote locations.

International Shipping

We offer international shipping to select countries. Costs and delivery times vary by destination. Please be aware that customers are responsible for any customs duties, taxes, or fees imposed by their country.

Order Tracking

Once your order ships, you will receive an email with a tracking number and instructions for monitoring your package.

Lost or Stolen Packages

We are not responsible for lost or stolen packages once they have been marked as delivered by the shipping carrier

Returns and Exchanges

Please review our [Return Policy] for information on returning or exchanging items.

Thank you for choosing Solstice Haven. We appreciate your business and look forward to serving you!